Privacy Policy

01What Information is Collected and Processed

If an organization with which you are associated (a “Design Partner”) purchases or receives access to products and services from Joyride under an agreement (the “Design Partner Agreement”), Joyride may receive limited personal information about you, such as your name, business email address, and account credentials, in connection with your organization’s use of the products and services. Joyride’s products and services are designed to support marketing activities, such as planning and managing product launches and releases, and are not designed or intended to collect, store, or process personal information beyond the business contact and account information of a Design Partner’s authorized users (“Users”). To the extent content uploaded or entered by a Design Partner or its Users (“Design Partner Materials”) contains personal information, Joyride processes such personal information on behalf of and under the instruction of the respective Design Partner in accordance with the Design Partner Agreement. Each Design Partner controls its own use of Design Partner Materials, and this Privacy Policy does not cover how a Design Partner collects, uses, or discloses the information it submits to Joyride.

Joyride may collect the following types of personal information:

• Personal Information Provided to Joyride. Joyride will have access to any personal information you provide to Joyride through web forms or by otherwise interacting with the Joyride Website or Joyride Activities, such as by signing up for a webinar, subscribing to Joyride’s blog, or messaging with one of Joyride’s agents via the “chat” on the Joyride Website. Such personal information may include your email address, first and last name, job title, and other business information.
• Networking Activities. Joyride may collect your personal information as part of networking activities, such as when you register for an event hosted or sponsored by Joyride or meet with a Joyride representative at a business conference. Joyride may receive personal information you have shared with third parties from such third parties as part of networking activities. Webinars, in-person events, or other similar events that you participate in with Joyride may be photographed or recorded.
• Surveys and Promotions. You may share personal information with Joyride as part of participating in surveys or other promotions. Participation is voluntary and may be subject to additional terms.
• Customer Reviews. Joyride may receive your personal information if you participate in customer testimonials and reviews, which may include personal information. This may include personal information received from testimonials and/or reviews you participated in with third-party providers or on third-party platforms.
• Communications. Joyride may receive personal information from you through your interaction with phone, SMS, or email communications, such as when you open an email or click a link in an email. Calls held with Joyride’s representatives may be recorded, monitored, and transcribed.
• Prospective Employees, Employees, and Contractors. Joyride collects personal information from you when you apply for employment with Joyride, such as the information contained in your resume and employment application.
  • If you are hired as an employee, Joyride collects information related to your employment and to comply with applicable laws, including to provide any employment benefits as applicable. This may include, without limitation, your photograph, signature, telephone number, passport number, driver’s license, insurance policy number, bank account number, age, gender, marital status, or military status.
  • Individuals retained as independent contractors or service providers may provide information related to the engagement, such as your name, business address, email and telephone number, and any other information related to your engagement.
• Cookies and Similar Technologies. The Joyride Website does not currently use cookies or similar tracking technologies for analytics, advertising, or other tracking purposes. If Joyride introduces such technologies in the future, Joyride may collect information about your online activity, such as your IP address, device and browser information, pages viewed, and similar usage data, as described in the Cookies and Similar Technologies section below.
• Log Files. Joyride also collects and processes information that your browser sends whenever you visit the Joyride Website, use Joyride’s products or services, or engage with any Joyride Activities, such as through internet log files. This may include information such as user IP addresses, other addressing information, the time spent on pages visited, browser types, domain names, internet service provider (ISP), the files viewed, your operating system, access dates and times, referring website addresses, and other statistics or information that is automatically transmitted when making connections over the internet. When you interact with the Joyride Activities via a mobile device, we may collect additional information such as the type of mobile device used, your mobile device’s unique device ID, the IP address of your mobile device, your mobile device operating system, the type of mobile internet browser you use, and your general location information.
• Third Party Integrations. If you connect your Joyride account to a third-party provider through an integration, such as with another SaaS provider, you may be granting permission for Joyride to share information with, or receive information from, such a third-party system. Joyride may collect information related to what integrations are enabled in your Joyride account. Joyride is not responsible for any third-party provider or integration with a third-party system, and you should review the permissions granted to such third-party systems in detail before connecting the third-party system through an integration.
• Third Parties. Joyride may receive information, including personal information, about you from third parties, including without limitation partners as part of co-marketing partnerships and relationships and third-party service providers providing Joyride with data aggregation, analytics, lead generation, or other services. Joyride may also collect personal information about you from publicly available sources, such as LinkedIn.

02How Your Personal Information is Used

Joyride uses information, including personal information, for the following purposes:

• Providing you with products and services, and any associated support services and technical support, pursuant to a contract that Joyride has or is about to enter into with you, including any Design Partner Agreement, and for Joyride’s business operations;
• Analyzing trends, and administering and monitoring the Joyride Activities (and without limitation, the Joyride Website);
• Testing, monitoring, diagnosing, and fixing issues, such as issues with the Joyride products and services and Joyride Activities;
• Communicating with you, such as informing you of upcoming events, responding to questions or communications you send to Joyride, or sharing information that Joyride determines may be of interest to you;
• Improving, understanding, developing and personalizing Joyride advertising, marketing, and promotional activities and Joyride products and services, including the Joyride Activities (and without limitation the Joyride Website);
• Complying with Joyride’s legal and contractual obligations, or as permitted under law;
• Facilitating, sponsoring, and hosting events, contests, promotions, and any other similar activities, such as processing your registration for an event, and responding to information requests;
• Marketing, advertising, and promotional purposes, such as ad management and for internet-based advertising;
• Reviewing employment applications, and for employment and contractor management;
• Security purposes, such as to secure the Joyride Activities and Joyride Website;
• Creating aggregated data and drawing inferences, such as for improving offerings and for sales, marketing and promotional purposes; and
• Any purpose for which you provide consent.

03Disclosure of Personal Information

Joyride will disclose personal information as authorized by you or as follows:

• Service Providers: Joyride may disclose personal information to Joyride’s third-party service providers, sponsors, or presenters, such as (i) to comply with Joyride’s contractual obligations with you, including to process an agreement with you (including any Design Partner Agreement), (ii) to support Joyride Activities and Joyride’s websites, products and services, (iii) as part of marketing, sales, and promotional activities, and any other business purpose, and (iv) to manage Joyride’s internal operations. For example, Joyride may disclose your personal information to third-party service providers as part of your registration for a webinar hosted by Joyride or a third-party partner or to improve your experience at networking activities.
• Partnerships: Joyride may disclose personal information to third-party partners, including as part of lead generation referral processes or in connection with co-marketing activities. For example, Joyride engages in selected business partnerships, and in such instances Joyride may disclose relevant information, including contact, business and usage details, to such respective third-party partners. If you directly engage with any such partner, any personal information received by such partner as part of that engagement is not covered by this Privacy Policy and you should review the third-party partner’s privacy policy.
• Integrations: Joyride may integrate the Joyride Activities and/or Joyride Website with third-party service providers and Joyride’s products, and the provider of this third-party system may, depending on the integration, receive certain personal information from the Joyride Activities and/or Joyride Website.
• Legal Compliance: Joyride may use or disclose your information (including personal information), or allow third parties to access your information (including personal information), if legally obligated to, as required to comply with applicable laws and regulations, in response to a subpoena, a search warrant or court or regulatory order (or similar requirement), lawful requests by public authorities (including to meet national security or law enforcement requirements), or other valid legal processes. Additionally, Joyride reserves the right to use or disclose your information (including personal information) if Joyride reasonably believes that such use or disclosure is necessary or useful to protect Joyride’s rights or property, enforce an agreement, meet Joyride’s contractual obligations, protect the safety of you or others, or investigate or detect fraud.
• Professional Service Firms: Joyride may disclose personal information to professional service firms in connection with Joyride’s legal and regulatory obligations and to establish or exercise Joyride’s rights and defend against claims, including, for example, auditors, law firms, and consultants.
• Affiliated Companies: Joyride may disclose information (including personal information) about you with Joyride’s Affiliates. For purposes of this Privacy Policy, “Joyride’s Affiliates” means any person or entity which directly or indirectly controls, is controlled by, or is under common control with Joyride, whether by ownership or otherwise; and “control” means possessing, directly or indirectly, the power to direct or cause the direction of the management, policies, or operations of an entity, whether through ownership of fifty percent (50%) or more of the voting securities, by contract or otherwise. Any information relating to you that Joyride provides to Joyride’s Affiliates will be treated by those Joyride Affiliates in accordance with the terms of this Privacy Policy.
• Successor Organizations: Subject to applicable law, Joyride reserves the right to transfer some or all personal information in Joyride’s possession to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or transfer of all or a portion of Joyride’s assets. If any such transaction occurs, the purchaser will be entitled to use and disclose the personal information collected by Joyride in the same manner that Joyride is able to, and the purchaser will assume the rights and obligations regarding personal information as described in this Privacy Policy.

For the avoidance of doubt, Joyride may share personal data with other third parties for any other purposes where you provide your consent. Further, Joyride may transfer, share, or otherwise use aggregated and anonymized information that is not attributable to you in Joyride’s sole discretion and without the need for further consent. See the Aggregated, De-Identified, and Anonymized Information section for more information.

04Transfer of Your Personal Information to Other Countries

Information shared with Joyride, including without limitation personal information, may be transferred, processed, and stored by Joyride, or third parties, in the United States and other countries. If you are located outside of the United States, any information you provide to Joyride will be transferred to, processed, and/or maintained in the United States. If you are located outside of the United States, the transfer of personal information may be necessary to provide you with the requested information and services and/or to perform any requested transaction. By providing Joyride with your information, you acknowledge and consent to the transfer, processing and storage of your information across borders in accordance with applicable laws, including the transfer outside of the country of origin of your information or your country of residence. You also acknowledge and consent to the potential disclosure of such personal information as required to comply with lawful requests by public authorities, including to meet national security or law enforcement requirements. If you are from a jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from those of the United States, please be advised that all aspects of the information collected and processed under this Privacy Policy are governed by the laws of the United States and the Commonwealth of Massachusetts, USA, regardless of your location.

Joyride has implemented appropriate safeguards designed to protect your personal information wherever it is transferred, and Joyride agrees to process and disclose your personal information in accordance with this Privacy Policy and applicable law.

05Retention of Personal Information

The length of time that Joyride retains information collected about you depends on the type of information and how it is collected and stored. To determine the appropriate retention period for personal information, Joyride considers the amount, nature, and sensitivity of that information, the potential risk of harm from unauthorized use or disclosure, the purposes for which Joyride processes your personal information and whether Joyride can achieve those purposes through other means, and the applicable legal requirements.

Joyride will retain your personal information for as long as necessary to fulfill the purposes for which Joyride collected it, in connection with the Joyride Activities or to provide the Joyride products and services, as necessary to comply with Joyride’s legal or contractual obligations, or in connection with an actual or potential dispute (collectively, the “Retention Period”), all in accordance with Joyride’s data retention policy. Following this Retention Period, Joyride will delete the personal information or anonymize it or, if neither is reasonably feasible, isolate it from further processing (except merely storing and maintaining the security of) until it can be deleted. See the Aggregated, De-Identified, and Anonymized Information section for more information.

06Aggregated, De-Identified, and Anonymized Information

Joyride may create aggregated, de-identified, or anonymized information from personal information by removing certain data components (such as your name, email address, or linkable tracking ID) that make the data identifiable, or through aggregation, obfuscation, or other means. For example, Joyride may use aggregated, de-identified, or anonymized information to understand how to improve or enhance the Joyride Activities (including the Joyride Website). Subject to applicable law, Joyride’s use of such aggregated, de-identified, or anonymized information is not considered use of personal information and is not subject to this Privacy Policy.

07Cookies and Similar Technologies

The Joyride Website is currently a static informational page, and Joyride does not currently use cookies or similar tracking technologies on the Joyride Website for analytics, advertising, or other tracking purposes. Any cookies that may be set are strictly necessary ones required to deliver the page to your browser (for example, by Joyride’s hosting or content delivery providers). Joyride may introduce cookies and similar technologies in the future, such as to analyze how visitors use the Joyride Website, remember your preferences, or support Joyride’s marketing. This section explains what cookies are, how Joyride may use them if they are introduced, and the choices and rights you will have. This Privacy Policy does not cover the use of cookies or similar technologies by third-party providers or third-party websites or services that you access via links from the Joyride Website.

What are cookies?

“Cookies” are small text files that a web server generates and sends to a web browser, which is stored on your devices, such as a computer or mobile device, to help websites and mobile apps remember things about you. For example, cookies allow the website to track your activities on the Joyride Website and other sites which helps the sites provide a more personalized experience, such as by generating content specifically tailored to you or remembering your preferences, including without limitation your language or log-in preferences. Other similar technologies, such as web beacons, gif tags, web storage, and identifiers, may be used for similar purposes. In this Privacy Policy, “cookies” refers to all of these technologies. Cookies set by the website owner (Joyride in the case of the Joyride Website) are called “first-party cookies” and cookies set by parties other than the website owner are called “third-party cookies”.

How might Joyride use cookies in the future?

If Joyride introduces cookies, Joyride may use first-party and third-party cookies to operate the Joyride Website, analyze how visitors interact with the Joyride Website, improve Joyride’s offerings, remember your preferences, and support Joyride’s advertising, marketing, and sales activities. Third parties with which Joyride partners could also use these technologies for similar purposes, such as advertising and analytics. Any such use involving personal information would be handled as described in this Privacy Policy.

What types of cookies might Joyride use?

• Essential or Necessary Cookies: These cookies would be necessary to provide the Joyride Activities through the Joyride Website.
• Performance and Functionality Cookies: These cookies would be used to enhance the performance and functionality of the Joyride Website but are non-essential to your use of the Joyride Website. Without the use of these cookies, certain features and functionality may become unavailable.
• Analytics and Preferences Cookies: These cookies would collect information about how you use the Joyride Website and may be used to help us understand how the Joyride Website is being used or how effective Joyride marketing campaigns are, or to personalize your experience on the Joyride Website.
• Marketing and Social Networking Cookies: These cookies would be used to deliver advertisements, to provide more personalized advertising to you, and to track the effectiveness of Joyride’s advertising campaigns. These cookies would also be used to enable you to share pages and other content that you find interesting on the Joyride Websites through third-party social networking and other sites. Joyride partners and other third-party service providers could use these cookies to draw inferences and deliver relevant advertising on other sites.

How can I control cookies?

You have the right to decide whether to accept or reject non-essential cookies, and you do not have to accept cookies to use the Joyride Website. Because the Joyride Website does not currently use non-essential cookies, no cookie choices are currently required. If Joyride introduces non-essential cookies, Joyride will update this Privacy Policy and, where required by law, provide a consent mechanism (such as a banner on the Joyride Website) allowing you to accept or reject such cookies before they are placed. If third-party cookies are introduced, you may also need to visit the relevant third party’s website directly to manage them.

Browser Controls: You can change your browser settings to be notified when you receive a cookie or to reject cookies. If you choose to reject cookies, certain features or parts of the Joyride Website may not function properly or at all. As the way to exercise this right may vary from browser-to-browser, you should visit your browser’s help menu for more information. You should know that essential website cookies are strictly necessary to deliver the Joyride Website to you and you cannot refuse them. You can block or delete them by changing your browser settings however, as described above.

Interest Based Advertising: You may be able to opt out of interest-based advertising and can find more information here: http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. Please note this does not opt you out of being served advertising and you will continue to receive generic advertisements. You can also opt out of having certain mobile advertising identifiers used for certain interest-based advertising on your mobile device. For more information, see the Advertising section.

Do Not Track: The term “Do Not Track” refers to an HTTP header offered by certain web browsers to request that websites refrain from tracking the user. The Joyride Website does not currently track users, and Joyride does not currently look for or respond to “Do Not Track” signals. If Joyride introduces tracking technologies in the future, Joyride will disclose in this Privacy Policy how it responds to “Do Not Track” signals.

Additional Information

Google Analytics: The Joyride Website does not currently use Google Analytics. If Joyride adopts Google Analytics or a similar analytics service in the future, you can read “How Google uses data when you use our partners’ sites or apps” in Google’s privacy policy for information on how Google Analytics collects and processes data, and you may opt out by visiting: https://tools.google.com/dlpage/gaoptout.

08Advertising

Joyride does not currently display advertisements on the Joyride Website or partner with third-party providers, such as ad networks, for advertising activities. If Joyride engages in advertising activities in the future, Joyride and such third-party providers may use cookies and other similar tracking technologies to provide you with targeted advertising based on your interests across your devices, and you will have the option to restrict the use of information for interest-based advertising and to opt out of receiving interest-based ads as described below.

To learn more about this type of advertising and how to opt out of this form of advertising, you may either visit optout.aboutads.info to opt out of sites and services participating in the Digital Advertising Alliance (“DAA”) self-regulatory program or visit optout.networkadvertising.org to opt out of this form of advertising by members of the Network Advertising Initiative (“NAI”). Note that electing to opt out will not stop advertisements from appearing in your browser or applications, although it may make the ads you see less relevant to your interests. This opt-out works through cookies set on a particular browser, so if you delete cookies from a web browser, or use a different browser, you will need to opt out again.

Your choice to opt out on a particular browser or device will apply only to the collection and use of information from that particular browser or device. Opting out on a particular device will not opt you out of information collection on other devices, nor will it limit cross-device sharing on those other devices. If you use different browsers on a device or multiple devices, for each browser and device you wish to opt out, please opt out each device and browser separately at optout.aboutads.info and at optout.networkadvertising.org.

09Session Replay and Heatmap Technologies

Joyride does not currently use session replay, heatmap, or similar behavioral-analytics technologies on the Joyride Website. If Joyride introduces such technologies in the future, Joyride will update this Privacy Policy to identify the technologies used and the third parties involved before they are deployed.

10Chatbots

The Joyride Website does not currently include a chatbot or similar automated self-service functionality. If Joyride adds a chatbot to the Joyride Website in the future, information you choose to provide to the chatbot may be collected and associated with your name or IP address, and a transcript of your interactions may be created and stored in order to process your inquiries, respond to your requests, and improve Joyride’s services, including by the chatbot provider on Joyride’s behalf. You should not enter information into a chatbot that you would not want saved. If a chatbot is introduced, Joyride will update this Privacy Policy as needed to describe the technology and any third parties involved.

11Artificial Intelligence and Model Training

Joyride’s products and services include artificial intelligence and machine learning features (“AI Features”). This section describes how personal information is handled in connection with the AI Features.

Inputs and Outputs. When you use Joyride’s products and services, including the AI Features, Joyride processes the information you submit or otherwise provide to Joyride (“Inputs”) in order to operate the products and services and to generate responses, results, and other output (“Outputs”). Inputs and Outputs may contain personal information, depending on what you choose to submit. Joyride retains Inputs and Outputs for the duration of your (or your organization’s) customer relationship with Joyride in order to provide the services, maintain safety and security, and comply with legal obligations. Following termination of the customer relationship, Joyride will delete or anonymize Inputs and Outputs in accordance with the Retention of Personal Information section, except where longer retention is required by law.

Model Training. Joyride does not use your Inputs or Outputs, or other Design Partner Materials, to train or improve its AI models without your consent.

Third-Party Model Providers. Joyride’s AI Features are powered in part by foundation models developed by third-party providers, including Anthropic, OpenAI, and Google (“Model Providers”).

Hosted Model Deployments. Joyride accesses foundation models exclusively through dedicated hosted deployments within secured cloud environments (for example, models hosted through services such as AWS Bedrock Service), rather than through the Model Providers’ own services. Under this architecture, your Inputs and Outputs are processed by a hosted copy of the model operating within infrastructure controlled by Joyride and its cloud provider; they are not transmitted to or accessible by the Model Providers, are not retained by the Model Providers, and are not used to train or improve the Model Providers’ models.

Human Review. A limited number of authorized Joyride personnel may review Inputs and Outputs to investigate abuse, safety, or security concerns, subject to confidentiality obligations and access controls.

Automated Decision-Making. Joyride’s AI Features are not used to make decisions that produce legal or similarly significant effects concerning you without human involvement. Outputs are generated by statistical models and may contain errors; you should not rely on Outputs without independent verification.

12Google Integrations

Joyride’s use and transfer of Google user information received from Google APIs, such as name, email, and unique Google User ID, will be in accordance with the Google API Services User Data Policy.

13Your Choices

You may choose to stop receiving marketing and sales emails by following the unsubscribe instructions included in the emails, or you can contact us using the information in the Contact Details section. Joyride may continue to send you emails related to its provision of its products and/or services if you are a user of the products and/or services, or other transactional communications or legal notices, and you may not opt out of such service-related emails.

14Links to Other Sites

The Joyride Website contains links to other websites, including social networking websites, mobile applications, or Internet locations (collectively “Third-Party Sites”). The Joyride Website may include social network sharing widgets or other embedded content that may provide information to their associated social networks or third parties about your interactions with the Joyride web pages that you visit, even if you do not click on or otherwise interact with the plug-in, widget, or embedded content. Information is transmitted from your browser and may include an identifier assigned by the social network or third party, information about your browser type, operating system, device type, IP address, and the URL of the web page where the widget appears. Joyride has no control over and is not responsible for third-party websites, their privacy practices, their content, or any goods or services available through the Third-Party Sites, including embedded content. The Joyride Privacy Policy does not apply to Third-Party Sites; any information you provide to a Third-Party Site is subject to that Third-Party Site’s privacy policy.

The fact that Joyride links to a website is not an endorsement or representation of an affiliation with that website. You should carefully review the applicable privacy policies before using or engaging with any Third-Party Site on the Joyride Website.

15Additional Information for California Residents

The California Consumer Privacy Act (CCPA) gives California residents enhanced rights with respect to their personal information. Those rights are described below. In this section, “CCPA Information” refers to personal information that is linked or reasonably linkable to an identified or identifiable California resident. CCPA Information does not include de-identified or publicly available information, as defined in the CCPA.

Joyride is covered under the CCPA as Joyride collects and processes the personal information of California residents. This Privacy Policy provides the required notices to California residents. The CCPA also prohibits covered businesses from providing discriminatory treatment to California residents if they exercise their rights under the CCPA.

If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us using the information in the Contact Details section and Joyride will use reasonable efforts to arrange to supply you with the information you need in an alternative format that you can access.

CCPA Information Collected: Joyride may collect CCPA Information, and Joyride has collected the following statutory categories of CCPA Information in the past twelve (12) months for the following purposes:

We use CCPA Information for the business or commercial purposes described in the How Your Personal Information is Used section and we may disclose your CCPA Information as described in the Disclosure of Personal Information section. The categories of third parties to which Joyride disclosed CCPA Information, and the categories of CCPA Information disclosed to each are shown in the following table.

The period of time for which Joyride retains your CCPA Information is described in the Retention of Personal Information section.

• California Residents’ Rights and Choices: The CCPA provides California residents with specific rights regarding their CCPA Information, and you may have certain rights related to the CCPA Information Joyride collects or maintains about you. These rights are not absolute, and there may be cases where Joyride declines your request as permitted by law.
• Access to Specific Information and Data Portability Rights: You may have the right to request that Joyride disclose certain information to you about our collection, use, and disclosure of your CCPA Information over the past 12 months provided that you may not make this request more than twice in a 12-month period.
• Deletion Request Rights: You may have the right to request that Joyride delete CCPA Information collected or maintained by Joyride, subject to certain exceptions (such as if Joyride is legally required to keep the CCPA Information).
• Correction Request Rights: You may have the right to request that Joyride correct any inaccurate CCPA Information Joyride has about you.
• Right of Non-Discrimination: Joyride will not discriminate against you for exercising any of your CCPA rights, including, unless permitted by the CCPA, by denying you goods or services, charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, providing you a different level or quality of goods or services, or suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
• Right to Opt Out of Sale or Sharing: California residents may opt out of having their CCPA Information sold to or shared with other persons or parties. The CCPA defines “sale” to include data transfers for monetary or other valuable consideration. Joyride does not sell CCPA Information to third parties; however, based on the CCPA’s broader definitions of “sell” and “share,” Joyride may “sell” or “share” CCPA Information as the CCPA defines those terms. Joyride collects and transmits your data to third-party service providers in order to deliver services to you. The CCPA requires Joyride to state that Joyride does not have actual knowledge that Joyride has sold or shared the CCPA Information of California residents under 16 years of age.
• Right to Limit Use and Disclosure of Sensitive CCPA Personal Information: California residents may request that a business limit the use and disclosure of their sensitive personal information (as that term is defined under California law). Some CCPA Information, but not all, is sensitive personal information under California law. Because Joyride does not process sensitive personal information of California residents as a business, Joyride does not extend this right to California residents.

How to Exercise Your California Rights

To exercise the rights described above, please contact Joyride using the information in the Contact Details section, and provide sufficient information and detail so Joyride can verify your identity and understand, evaluate, and respond to the request. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your CCPA Information. Joyride will use CCPA Information provided as part of your request only for verification purposes.

If Joyride is a business with respect to your CCPA, Joyride will confirm receipt of your request to know, delete, or correct within 10 business days along with a description of what steps Joyride will take to verify and respond. Joyride must provide the requested information or delete your CCPA Information within 45 days of receipt of your request but can use an additional 45 days, and Joyride will let you know if additional time is needed.

16Contact Details

For questions related to this Privacy Policy or Joyride’s privacy practices, or if you have questions or concerns regarding personal information collected or processed by Joyride, please contact privacy@joyride.ai.

You may also contact us by postal mail at:

Attn: Joyride Privacy Team
Joyride AI, Inc.
1167 Massachusetts Ave
Arlington, MA 02476

17Information About Children

The Joyride Website, Joyride Activities, products and services, and other sites are not designed for or directed to children under the age of 13. Joyride does not knowingly or intentionally collect or solicit personal information from children under the age of 13. If you are under 13, please do not attempt to register for the Joyride Website or any Joyride Activities or send any information about yourself to Joyride, including your name, address, telephone number, or email address. By providing information to Joyride, you represent that you are 18 years of age or older. If Joyride learns that Joyride has inadvertently collected personal information from an individual under age 13 without parental consent, Joyride will take steps to delete the data as permitted by law. If you believe that Joyride has collected personal information about a child under 13, please contact Joyride using the information in the Contact Details section so that Joyride may delete the information.

18Updates to this Privacy Policy

Joyride may update this Privacy Policy from time to time, and the amended version will be effective as of the date it is published. Joyride encourages you to check this page periodically for any changes or updates to Joyride’s privacy practices.